Cushman & Wakefield is one of the biggest consulting companies in the world carrying out its activity in the area of commercial real estate. The company was founded in 1917 and employs more than 15,000 staff. Cushman & Wakefield provides integrated solutions by means of active consulting, implementing construction projects and management on behalf of lessors, lessees and investors on all stages of real estate building and maintenance. The company provides solutions regarding the purchase, sale, financing, rental and asset management.

The company provides consulting services in the area of pricing, planning and strategic research, analyzing real estate portfolios, selection of real estate, helping finding locations and many other.

“We have decided to implement HelpDesk SAP Business One system in order to provide greater security for the managed real estate, provide Lessees with the possibility to monitor their requests and the reaction time of the Administrator, as well as ensure Lessors that their property is managed according to the best professional technical solutions. We state openly that marketing aspects and competitive advantage of SAP Business One played an important role when choosing the software” – said Aneta Rogowicz – Gała, Property Finance Manager, Cushman & Wakefield Polska Sp. z o.o.

Cushman & Wakefield chose an Internet platform SAP Business HelpDesk presented by SUPREMIS Sp. z o.o. The new Internet tool’s task is to facilitate the flow of information between lessees and the Cushman & Wakefield company in the field of maintenance request management. Thanks to the Internet, lessees are able to immediately inform about the encountered problem regardless of place and time. What is more, they can be sure that the request will be dully and professionally filled by qualified workers and they will be immediately informed about current status of the request.

SAP Business One HelpDesk is an accessible solution with a short time of implementation  offered by SUPREMIS Sp. z o.o. to the real estate management companies, which are willing to improve their Customer service.