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IT Outsourcing

IT outsourcing is one of our company’s specializations. By granting us with the responsibility for the functioning of IT infrastructure you can concentrate on other key areas in order to gain competitive advantage.

IT Outsourcing

Using the services of external companies (outsourcing), which take over the responsibility for proper functioning of data communication infrastructure has many benefits. Below we are going to enumerate just a few benefits most often mentioned by our Customers.

Benefits drawn from IT outsourcing:

  • All responsibility in one hands. Signing a contract with one company takes a burden of knowing who should be contacted in the case of a computer or Internet connection failure or when it is impossible to issue an invoice in finance-bookkeeping system off Customer. When full outsourcing service is provided by our company, you will always call the same number and we are responsible for identifying the cause of a failure and for repairing it.
  • Permanent availability. Our Customers do not have to worry about holiday seasons or employees' medical leaves. We are available all year round in convenient hours and days of the week (even 24/7/365).
  • Cost reduction. The experience of our Customers proves that delegating responsibility to one external company allows to reduce expenses on IT servicing by up to 40%. It includes both direct expenses as well as time saved by company employees.

The scope of outsourcing services:

  • computer network maintenance (Windows, Novell, Linux)Internet servers maintenance,
  • database maintenance (MS SQL, MySQL),
  • Taking care of company management software (ERP, CRM, HR),
  • security management: network monitoring, anti-virus systems, encryption, firewall,
  • data storage,
  • supervision over users’ computers,
  • hardware and software buying logistics,
  • training users in the area of hardware and software use,
  • technical support (Hot Line).