Sales networks and all service networks covering the area of a whole country need to have a possibility to exchange information efficiently with the head office. Current IT solutions frequently fail, because their operation is dependent on the quality of the Internet connection. The offered service system of vast retail sales networks or points of service (SAP Business One) guarantees reliability, low running cost and high Customer satisfaction. How is it possible?

This sector-specific solution dedicated to networks guarantees mutual, quick and effective exchange of information (settings, price lists, special offers, discount levels, warehouse inventory in other stores etc.) between the head office and individual network outlets.  Owing to this, it is possible to effectively manage price policy and control sale in each outlet in real time. The system also supports managing information about Customers and a loyalty program.

The last element binding it all together is reporting and sale processing (e.g. daily sales reports, cash reports etc.), which is performed regardless of the availability of the Internet connection, desktop computer and electrical power.

Ease of use

The sector-specific solution for retail and service networks consists of only one device being in fact a complete POS. It is a fiscal cash register with a built-in PDA screen (mini computer), Internet interface, cash drawer and the capability to connect barcode scanners, scales and other peripheral POS devices. The keyboard is fully adjusted to needs of retail sale and includes dedicated hotkeys (e.g. Card, Cash, Operator, Deposit etc.) The device has built-in sales software fully manageable from the head office. User interface is greatly simplified, however it stays highly configurable to meet Network needs (a high number of various components which can be used for assembly). The time needed to train a cash register operator has been reduced to the bare minimum.

Reliability

The sector-specific solution for retail sale and service outlets works in both on-line and off-line mode.  In off-line mode, immediately after establishing a connection the system synchronizes data with the head office and enters on-line mode. The lack of an additional computer, monitor, keyboard, mouse and a number of cords significantly increases the reliability of the solution. In the event of a failure, hardware can be replaced almost instantly by virtually any person while the device automatically establishes connection with the system. Additionally, a very precise synchronization mechanism allows to quickly access data both in the head office and from the Point of Sale on the other end of the system.

Low running cost

Thanks to employing one device and software working with SAP Business One, initial costs as well as maintenance costs are greatly reduced. All workstation software licenses are built into the system as its integral part. In terms of administration, the Point of sale is almost maintenance-free and all changes to the system can be posted from the head office.

Integration

The software synchronizes itself with SAP Business One system. It allows to manage prices, special offers and discounts from the head office level. Handling bulk orders, supply and sales analysis are very simple. The whole system is administered from the head office level (it also includes all types of software updates). Optionally, the system allows to make sales without inventory control (the coordination is made at the synchronization phase). The built-in instant messenger allows to quickly establish contact between the head office and the store. Moreover, communication between stores (e.g. accessing warehouse inventories of other shops) is also possible.

Scalability

The solution dedicated to retail and service networks enables to create any reports and functional extensions available in on-line mode. Moreover, the process of synchronization can be conducted in on-line mode and multithreadingly, which allows to build even extremely vast sales networks.

Safety

Immunity to viruses and malicious software. The system of not only software but also device login credentials additionally protects the system.